Course Overview
Supply chain management has emerged as the key to productivity and competitiveness for manufacturing and service enterprises. The importance of this area is shown by a significant spurt in research in the last five years and also proliferation of supply chain solutions and supply chain companies (e.g. i2, Manugistics, etc.). All major ERP companies are now offering supply chain solutions as a major extended feature of their ERP packages.
The course will show the integrated approach to planning, acquisition, flow, and distribution, from raw materials to finished products. Topics such as developing a corporate culture, working successfully with teams, developing and implementing successful people management strategies, workflow and performance management will be explored.
Expected Accomplishments
Be familiar with the basics of purchasing and the purchasing environment in the private sector
Have an understanding of the various approaches, tools, and strategies used in negotiations
Learn the basics of entrepreneurship
Understand the basics of marketing management and the strategies involved in developing a marketing plan
Become aware of the basic subjects in the field of price and cost analysis from a purchasing and production perspective.
Course Outline
Essentials of purchasing
Introduction and overview
Interdependencies of purchasing
Purchasing and financial statements
Purchasing administration
Global sourcing
Regulatory agencies
Good faith and conclusion
The Supply Chain process
Acquisition of goods and services
Quantity/demand
Planning process
Material planning tools
Flow of materials
Summary
Management essentials
Components of a successful manager
Organizational culture and change
Power and perceptions
Leadership and risk
Strategies, decision – making, techniques, empowerment and accountability
Customer Relationship Management and quality
Human resource management
Financial accountability
Summary
Budgeting essentials
The concept of budgeting
Activity based budgeting
Factors to consider in budgeting
Production planning
Inventory
Sample budget and summary
The Procurement process
Overview
Elements of supplier selection
Supplier evaluation
The bidding process
Summary of the procurement process
Supplier contracting
General contract principles
Contract drafting
Types of purchasing contracts
Agency and summary
Persuasive communication
Fundamentals of communication
Knowing the audience
The power of listening
Credibility of the speaker
Evidence in persuasion
Emotion in persuasion
Organizing the argument
Summary
Negotiating strategies
Steps in negotiating
Tools in negotiating
Types of negotiations
Personality types
Preparing for negotiations
BATNA and summary
Price and cost analysis
Introduction
Pricing evaluation
Use of data
Strategic cost analysis
Timing and outsourcing
Summary
Legal aspects of contracts
Introduction and overview
What is a contract?
Elements of a contract
Duties and obligations
What is the deal?
Legal representation
Good faith and conclusion
