Critical Thinking & Problem Solving

Course Code

MGT-755

Duration

2 Days

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Course Overview

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?

The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.

Course Schedule

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Target Audience

All Staff

Course Prerequisites

Good communication skills

Expected Accomplishments

Define critical and non-critical thinking
Identify your critical thinking style(s), including areas of strength and improvement
Describe other thinking styles, including left/right brain thinking and whole-brain thinking
Work through the critical thinking process to build or analyze arguments
Develop and evaluate explanations
Improve key critical thinking skills, including active listening and questioning
Use analytical thought systems and creative thinking techniques
Learn problem solving techniques
Apply problem solving steps and tools
Evaluate solutions and alternatives
Prepare and present powerful arguments

Course Outline

Understanding critical thinking
Other types of thinking
Pitfalls to reasoned decision making
Critical thinking process
A critical thinker’s skill set
Creating explanations
Dealing with assumptions
Common sense
Critical and creative thought systems
Presenting powerful arguments
What is Problem Solving?
Defining the Problem
Generating Ideas
Brainstorming
The Problem Solving Toolkit
Planning & Putting it into practice