Courses Details
Course Overview
Implementing change is not always easy.  Some accept it; some resist it before accepting and some reject it. Change management is a structured approach to shifting individuals, teams and organizations from a current state to a desired future state.  It is an organizational process aimed at empowering employees to accept and embrace changes in their current environment.  This course provides change-leaders the tools and skills to manage and lead change. 
Course Schedule
Target Audience
Anyone empowered to lead change or anyone intending to implement change
Course Prerequisites
Basic knowledge of the subject and supervisory/managerial experience
Expected Accomplishments
  • Ability to reflect on the principles of change management
  • Use various methods for planning change
  • Understand the required steps for change
  • Facilitate change activities with others and achieve change          
  • Identify human and financial factors in the consideration of change
  • Be aware of the true importance of communication and involving people to facilitate effective change 
  • Identify resistance to change and facing the pitfalls
  • Understand the role of leadership in driving change
Course Outline
  • The principles of change management 
  • Methods of planning for change  
  • Using planning tools 
  • The importance of communication
  • Thinking about change
  • Getting commitment and involvement
  • Types of change and the 10 steps of change
  • Differing approaches to leadership and change
  • Kotter’s ”Eight Stage Process” to change management
  • Development of a change action plan
  • Discussions/coaching, feedback, questions, and action plan to “Apply” for the next year