| Code |
Course Name |
No of Days |
| Finance & Accounting Certifications |
| ACT-290 |
Effective Cost Management |
5 |
| ACT-280 |
Strategic Business Planning |
3 |
| ACT-260 |
Advanced Financial Modeling |
5 |
| ACT-200 |
Understanding and Analyzing Financial Statements & Reports |
3 |
| ACT-156 |
Hedging with Derivatives |
3 |
| ACT-155 |
Financial Risk Management |
3 |
| ACT-151 |
Finance Skills for Managers |
3 |
| ACT-150 |
Financial Forecasting |
3 |
| ACT-131 |
Credit Control & Debt Recovery |
3 |
| ACT-121 |
Business Planning & Budgeting |
3 |
| ACT-115 |
Finance for Business Decisions |
3 |
| ACT-106 |
Time Value of Money & Capital Budgeting |
3 |
| ACT-105 |
Professional Cash Handling |
3 |
| ACT-100 |
Basic Accounting Concepts (Module I) |
3 |
| ACT-101 |
Basic Accounting Concepts (Module II) |
3 |
| ACT-102 |
Basic Accounting Concepts (Module III) |
3 |
| CAT-001 |
Certified Accounting Technician |
- |
| ACCA-01 |
ACCA Fundamentals |
- |
| ACCA-02 |
ACCA Professional |
- |
| Communication & Self Development |
| COM-260 |
Public Speaking & Powerful Presentations |
3 |
| COM-170 |
Advanced Communication Skills - The Power of Assertiveness |
2 |
| COM-180 |
Advanced Negotiation Skills |
2 |
| COM-300 |
Business Correspondence – Memos, Emails & Letters |
3 |
| COM-305 |
Report Writing Skills |
3 |
| COM-150 |
Effective Presentation Skills |
2 |
| COM-110 |
Developing Effective Working Relationships |
2 |
| COM-190 |
Telephone Etiquette for Professionals |
2 |
| COM-280 |
Perception Power & Positive Thinking |
2 |
| COM-307 |
Workplace Diversity & Business Etiquette |
3 |
| COM-310 |
Maximize Your Potential - Optimize Your Brain Power for Work & Life |
2 |
| COM-240 |
Utilizing NLP Techniques in the Workplace |
2 |
| COM-330 |
Develop Your Talents & Strengths for Career Success |
3 |
| Certified Business Professional (Arabic Available) |
| CBP-001 |
CBP™ Leadership Certification |
3 |
| CBP-002 |
CBP™ Customer Service Certification |
3 |
| CBP-003 |
CBP™ Business Etiquette Series |
3 |
| CBP-004 |
CBP™ Business Communication Certification |
3 |
| CBP-005 |
CBP™ Sales Certification |
3 |
| Code |
Course Name |
No of Days |
| Customer Service Solutions |
| CSS-230 |
Strategic Customer Service for Managers & Team Leaders |
3 |
| CSS-150 |
Strategies for Effective Customer Relationship Management |
2 |
| CSS-210 |
Customer Service Excellence |
3 |
| CSS-220 |
Difficult Customers, Complaint Handling and Solving Problems |
3 |
| Human Resource Management |
| HRM-230 |
HR for Non HR Managers - Essential HR Knowledge |
2 |
| HRM-240 |
Managing the Talent in your Team |
2 |
| HRM-250 |
Performance Management and Improvement Strategy |
3 |
| HRM-220 |
Competency Based Human Resources Management |
3 |
| HRM-280 |
Understanding Employee Behaviour |
3 |
| HRM-500 |
Job Analysis and Job Evaluation |
5 |
| HRM-400 |
Employee Counseling & Coaching |
2 |
| Health & Safety |
| HSF-110 |
First Aid for All |
1 |
| IFRS |
| IFRS-01 |
International Financial Reporting Standards "ICAEW - UK" |
- |
| Logistics & Procurement |
| LOG-100 |
Inventory & Warehouse Management |
3 |
| LOG-110 |
Advanced Purchasing, Supply & Cost Effectiveness |
5 |
| Leadership, Management & Supervisory |
| MGT-370 |
Action Centered Leadership - Accredited by John Adair |
3 |
| MGT-663 |
USB Strategic HR For Leaders |
3 |
| MGT-470 |
Strategic Planning for Superior Performance |
5 |
| MGT-390 |
Change Management & How to Lead Change |
3 |
| MGT-410 |
Balanced Scorecard Implementation |
3 |
| MGT-440 |
Leadership for Women - The Inner Leader |
5 |
| MGT-600 |
Optimizing Team Building Using MBTI |
3 |
| MGT-180 |
Fundamentals of Risk Management |
2 |
| MGT-190 |
Emotional Intelligence |
2 |
| MGT-800 |
Knowledge Management |
3 |
| MGT-230 |
Leadership for Success |
3 |
| MGT-140 |
Effective Managerial Skills |
3 |
| MGT-481 |
High Performance Management Skills Toolbox |
3 |
| MGT-435 |
Leading High Performance Teams to Success and Beyond |
3 |
| MGT-240 |
Business Plan Development & Implementation |
3 |
| MGT-485 |
Managing by KPI Measure and Control |
3 |
| MGT-430 |
Teambuilding & Motivation at Work |
3 |
| MGT-272 |
Coaching for Management and Leadership Success |
3 |
| MGT-575 |
Managing Outsourced Contracts |
2 |
| MGT-770 |
Supply Chain Management and Business Competitive Advantage |
3 |
| MGT-101 |
Managing Time and Stress |
3 |
| MGT-103 |
Creativity, Problem Solving & Decision Making |
3 |
| MGT-510 |
Managing Effective Meetings for Commitment & Results |
3 |
| MGT-540 |
The Professional Supervisor |
3 |
| MGT-285 |
Proposal Writing |
3 |
| MGT-212 |
Lean Thinking & Value Stream Management |
3 |
| MGT-150 |
Tele Account Management |
2 |
| MGT-265 |
Conflict Resolution for Telecom Rollout and Operations |
3 |
| MGT-850 |
Train The Trainer |
3 |
| MGT-381 |
Six Thinking Hats |
3 |
| Code |
Course Name |
No of Days |
| Marketing & Statistics |
| MKT-340 |
The Power of Strategic Marketing |
3 |
| MKT-100 |
Effective Marketing Management |
3 |
| MKT-270 |
Practical Marketing Skills |
3 |
| MKT-300 |
Successful Product Management |
3 |
| MKT-210 |
Segmentation & Profiling Techniques |
3 |
| MKT-370 |
Market Research & Forecasting |
3 |
| MKT-200 |
Effective Data Analysis for Strategic Decision Making |
3 |
| Quality Assurance, Productivity & Projects |
| QLT-115 |
Total Quality Management & Process Improvement |
3 |
| QLT-110 |
Total Quality Management & International Standards |
3 |
| QLT-210 |
Six Sigma Approach for Project Management |
3 |
| QLT-220 |
PMP® Certification Exam Preparation
|
|
| QLT-122 |
Successful Project Management |
5 |
| QLT-225 |
Telecom Project Management |
5 |
| Sales & Business Development |
| SLS-400 |
Strategic and Conceptual Selling for Large Account Management |
3 |
| SLS-410 |
Key Account Management |
2 |
| SLS-155 |
Relationship Selling and Customer Management |
3 |
| SLS-115 |
Selling in Competitive Markets |
2 |
| SLS-262 |
Competitive Selling using Cross and Up Selling Techniques |
3 |
| SLS-138 |
Selling Etisalat Data Services |
2 |
| SLS-180 |
Etisalat Products and Services |
5 |
| SLS-320 |
Selling ICT Solutions |
3 |
| Office Management, Secretarial & Personal Assistance |
| SPA-110 |
The Professional Executive Secretary, PA & Administrator |
3 |
| SPA-130 |
The Professional Receptionist - The Face of Your Organization |
3 |