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Business Training Solutions

business training

We deliver a comprehensive range of business training programs, seminars and masterclasses in management, leadership, communications and interpersonal skills, project management, office administration, marketing, sales, human resources, finance, accounting, and customer service. Offering open enrollment as well as closed in-house programmes, our learning services are available to customers throughout the Middle East and Africa.

We extend your learning beyond the traditional classroom environment by employing multiple learning tools - from workplace learning or collaboration, through coaching and mentoring.

 

 

 

Code Course Name No of Days
Finance & Accounting Certifications
ACT-290 Effective Cost Management 5
ACT-280 Strategic Business Planning 3
ACT-260 Advanced Financial Modeling 5
ACT-200 Understanding and Analyzing Financial Statements & Reports 3
ACT-156 Hedging with Derivatives 3
ACT-155 Financial Risk Management 3
ACT-151 Finance Skills for Managers 3
ACT-150 Financial Forecasting 3
ACT-131 Credit Control & Debt Recovery 3
ACT-121 Business Planning & Budgeting 3
ACT-115 Finance for Business Decisions 3
ACT-106 Time Value of Money & Capital Budgeting 3
ACT-105 Professional Cash Handling 3
ACT-100  Basic Accounting Concepts (Module I) 3
ACT-101 Basic Accounting Concepts (Module II) 3
ACT-102 Basic Accounting Concepts (Module III) 3
CAT-001 Certified Accounting Technician -
ACCA-01 ACCA Fundamentals -
ACCA-02 ACCA Professional -
Communication & Self Development
COM-260 Public Speaking & Powerful Presentations 3
COM-170 Advanced Communication Skills - The Power of Assertiveness 2
COM-180 Advanced Negotiation Skills 2
COM-300 Business Correspondence – Memos, Emails & Letters 3
COM-305 Report Writing Skills 3
COM-150 Effective Presentation Skills 2
COM-110 Developing Effective Working Relationships 2
COM-190 Telephone Etiquette for Professionals 2
COM-280 Perception Power & Positive Thinking 2
COM-307 Workplace Diversity & Business Etiquette 3
COM-310 Maximize Your Potential - Optimize Your Brain Power for Work & Life 2
COM-240 Utilizing NLP Techniques in the Workplace 2
COM-330 Develop Your Talents & Strengths for Career Success 3
Certified Business Professional (Arabic Available)
CBP-001 CBP™ Leadership Certification 3
CBP-002 CBP™ Customer Service Certification 3
CBP-003 CBP™ Business Etiquette Series 3
CBP-004 CBP™ Business Communication Certification 3
CBP-005 CBP™ Sales Certification 3
Code Course Name No of Days
Customer Service Solutions
CSS-230 Strategic Customer Service for Managers & Team Leaders 3
CSS-150 Strategies for Effective Customer Relationship Management 2
CSS-210 Customer Service Excellence 3
CSS-220 Difficult Customers, Complaint Handling and Solving Problems 3
Human Resource Management
HRM-230 HR for Non HR Managers - Essential HR Knowledge 2
HRM-240 Managing the Talent in your Team 2
HRM-250 Performance Management and Improvement Strategy 3
HRM-220 Competency Based Human Resources Management 3
HRM-280 Understanding Employee Behaviour 3
HRM-500 Job Analysis and Job Evaluation 5
HRM-400 Employee Counseling & Coaching 2
Health & Safety
HSF-110 First Aid for All 1
IFRS
IFRS-01 International Financial Reporting Standards "ICAEW - UK" -
Logistics & Procurement
LOG-100 Inventory & Warehouse Management 3
LOG-110 Advanced Purchasing, Supply & Cost Effectiveness 5
Leadership, Management & Supervisory
MGT-370 Action Centered Leadership - Accredited by John Adair 3
MGT-663 USB Strategic HR For Leaders 3
MGT-470 Strategic Planning for Superior Performance 5
MGT-390 Change Management & How to Lead Change 3
MGT-410 Balanced Scorecard Implementation 3
MGT-440 Leadership for Women - The Inner Leader 5
MGT-600 Optimizing Team Building Using MBTI 3
MGT-180 Fundamentals of Risk Management 2
MGT-190 Emotional Intelligence 2
MGT-800 Knowledge Management 3
MGT-230 Leadership for Success 3
MGT-140 Effective Managerial Skills 3
MGT-481 High Performance Management Skills Toolbox 3
MGT-435 Leading High Performance Teams to Success and Beyond 3
MGT-240 Business Plan Development & Implementation 3
MGT-485 Managing by KPI Measure and Control 3
MGT-430 Teambuilding & Motivation at Work 3
MGT-272 Coaching for Management and Leadership Success 3
MGT-575 Managing Outsourced Contracts 2
MGT-770 Supply Chain Management and Business Competitive Advantage 3
MGT-101 Managing Time and Stress 3
MGT-103 Creativity, Problem Solving & Decision Making 3
MGT-510 Managing Effective Meetings for Commitment & Results 3
MGT-540 The Professional Supervisor 3
MGT-285 Proposal Writing 3
MGT-212 Lean Thinking & Value Stream Management 3
MGT-150 Tele Account Management 2
MGT-265 Conflict Resolution for Telecom Rollout and Operations 3
MGT-850 Train The Trainer 3
MGT-381 Six Thinking Hats 3
Code Course Name No of
Days
Marketing & Statistics
MKT-340 The Power of Strategic Marketing 3
MKT-100 Effective Marketing Management 3
MKT-270 Practical Marketing Skills 3
MKT-300 Successful Product Management   3
MKT-210 Segmentation & Profiling Techniques 3
MKT-370 Market Research & Forecasting 3
MKT-200 Effective Data Analysis for Strategic Decision Making 3
Quality Assurance, Productivity & Projects
QLT-115 Total Quality Management & Process Improvement 3
QLT-110 Total Quality Management & International Standards 3
QLT-210 Six Sigma Approach for Project Management 3
QLT-220

PMP® Certification Exam Preparation

QLT-122 Successful Project Management 5
QLT-225 Telecom Project Management 5
Sales & Business Development
SLS-400 Strategic and Conceptual Selling for Large Account Management 3
SLS-410 Key Account Management 2
SLS-155 Relationship Selling and Customer Management 3
SLS-115 Selling in Competitive Markets 2
SLS-262 Competitive Selling using Cross and Up Selling Techniques 3
SLS-138 Selling Etisalat Data Services 2
SLS-180 Etisalat Products and Services 5
SLS-320 Selling ICT Solutions 3
Office Management, Secretarial & Personal Assistance
SPA-110 The Professional Executive Secretary, PA & Administrator 3
SPA-130 The Professional Receptionist - The Face of Your Organization 3

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